Botpress
Botpress is built for teams creating customer-support AI agents rather than one-off website widgets. Builders use a visual studio and natural-language tools to design flows, attach knowledge bases and connect channels, with an engine meant to scale without a classic per-seat tax on every human agent. A free tier lets smaller teams start with a modest monthly conversation allotment and a few seats; Plus and Team plans raise conversation volume and included AI usage, with Enterprise for custom needs. Extra conversations are sold in usage packs when you exceed the plan allowance. Limitation: free volume is small (on the order of 100 conversations per month with a handful of seats in our listing), so real support traffic becomes a paid conversation bill quickly. Complex regulated workflows still need careful human handoff design on top of the builder.
Key features
- Visual studio for building LLM support agents
- Knowledge bases and channel integrations
- Free tier plus conversation-pack pricing without classic per-seat agent fees
Limitations
Free plan limits monthly conversations and seats (about 100 conversations/mo and 3 seats in our data); higher volume requires paid plans or usage packs.
Links
Pricing
Price checked: 2026-10-18. Source: official pricing page.
Free plan: Yes (100 conversations/mo, 3 seats)
| Plan | Monthly | Annual (per month) | Billing unit | Notes | Source |
|---|---|---|---|---|---|
| Plus | Not listed | $150 | flat | Billed annually; 250 conversations/mo; $25 AI usage | Source Price checked: 2026-10-18 |
| Team | Not listed | $750 | flat | Billed annually; 1,500 conversations/mo | Source Price checked: 2026-10-18 |
| Enterprise | Not listed | Not listed | flat | Custom | Source Price checked: 2026-10-18 |
"Not listed" means the official page shows no list price for that billing period (often contact sales). We never fill gaps from third-party sites.