Customer support

Chatling

Chatling lets a support or marketing team stand up an AI agent without writing code.

Best for Small support teams adding a no-code AI agent across web and social chat

Starts at
$25/month flat
Free plan
Yes
Price checked
2026-10-21

Pricing

Price checked: 2026-10-21. Source: official pricing page.

Free plan: $0/month: 200 AI credits/mo, 1 AI agent, 1 seat, 500K knowledge-base characters, 25 email credits/mo, 2 actions per agent, 1 workflow per agent, 1 MB file uploads, limited chatbot customization, 'Powered by Chatling' branding

PlanMonthlyAnnual (per month)Billing unitNotesSource
Starter$25$21flat1,750 AI credits/mo; 2 AI agents; 2 seats; 10M knowledge-base characters; 4 actions and 5 workflows per agent; weekly auto-sync; API access; analytics; voice input 250 min/mo; 'Powered by Chatling' branding. Annual: $21/mo as displayed, billed $250 annually (exact $20.83/mo)Source
Growth$75$63flat6,000 AI credits/mo; 5 AI agents; 5 seats; 30M knowledge-base characters; 7 actions and 15 workflows per agent; daily auto-sync; round-robin routing; satisfaction survey; voice input 1,000 min/mo. Annual: $63/mo as displayed, billed $750 annually (exact $62.50/mo)Source
Scale$295$246flat35,000 AI credits/mo; 7 AI agents; 10 seats; 100M knowledge-base characters; 12 actions per agent; unlimited workflows; 'Powered by Chatling' branding removed; voice input 3,000 min/mo. Annual: $246/mo as displayed, billed $2,950 annually (exact $245.83/mo)Source

"Not listed" means the official page shows no list price for that billing period (often contact sales). We never fill gaps from third-party sites.

Overview

You point it at a site, upload files or connect a help desk, and it builds a knowledge base the agent draws on when customers ask questions. The same agent can be placed in a website widget and in WhatsApp, Instagram, Messenger and Telegram, with every thread landing in one shared inbox. When the bot gets stuck, staff can take over the conversation and see an AI-written recap of what was already said. A drag-and-drop flow editor handles lead forms, buttons and branching logic, and actions or workflows can send emails or push data to tools such as Zapier, HubSpot or Zendesk. Teams can pick among models from several AI labs to trade answer quality against speed and spend. Limitation: pricing rests on a monthly pool of AI credits, and premium models drain that pool many times faster than budget ones. The free tier keeps Chatling branding and a small file-size cap, and removing the badge requires the top tier or a paid add-on. Replies can still miss facts that sit inside uploaded material.

Key features

Limitations

AI responses are metered by credits whose per-message cost depends on the chosen model, so heavy use of premium models drains plans quickly. Free plan: 1 agent, 1 seat, 200 credits/month, 1 MB file uploads and limited styling. Branding removal is only bundled in Scale (otherwise a +$35/mo add-on); custom domains are an add-on on Growth and Scale. Support is email-only in English. Answers can still miss details in the knowledge base.

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