Fireflies.ai
Fireflies.ai joins meetings to capture notes, then turns those conversations into tasks and CRM updates across email, chat and other apps.
Best for Sales teams syncing meeting notes into CRM and chat tools
- Starts at
- $18/month per user
- Free plan
- Yes
- Price checked
- 2026-10-18
Pricing
Price checked: 2026-10-18. Source: official pricing page.
Free plan: Unlimited transcription, limited AI summaries, 400 min storage
| Plan | Monthly | Annual (per month) | Billing unit | Notes | Source |
|---|---|---|---|---|---|
| Pro | $18 | $10 | per user | Per seat; 8,000 min storage | Source |
| Business | $29 | $19 | per user | Per seat; unlimited storage, video | Source |
| Enterprise | Not listed | $39 | per user | Annual only | Source |
"Not listed" means the official page shows no list price for that billing period (often contact sales). We never fill gaps from third-party sites.
Overview
Revenue and customer teams rely on it for searchable call libraries, automated follow-ups and conversation-intelligence dashboards that highlight talk-time and related coaching metrics. A live-assist style experience can surface suggestions during calls, while afterward people ask questions across the meeting knowledge base rather than scrubbing recordings manually. There is a free tier with unlimited transcription but limited AI summaries and storage; Pro and Business expand storage, video and collaboration, with Enterprise usually annual. Limitation: free storage and summary caps (including 400 minutes of storage on the free plan) push active teams to paid seats, and any bot that joins customer calls needs consent workflows. Enterprises evaluating Fireflies should also compare security/data-retention controls against their internal bar.
Key features
- Automated meeting notes with CRM, email and chat automations
- Conversation intelligence analytics for coaching and reviews
- Searchable team knowledge base across past meetings
Limitations
Free tier limits AI summaries and storage (about 400 minutes of storage) even though transcription may be unlimited; heavy teams need paid seats.