Kommunicate
Kommunicate lets support teams train AI agents on their help docs, web pages and policies, then place them in a web widget, mobile SDK, WhatsApp, Instagram, Telegram or an email inbox.
Best for Support teams running AI chat agents with handoff to humans
- Starts at
- $40/month flat
- Free plan
- No
- Price checked
- 2026-10-21
Pricing
Price checked: 2026-10-21. Source: official pricing page.
| Plan | Monthly | Annual (per month) | Billing unit | Notes | Source |
|---|---|---|---|---|---|
| Starter | $40 | $34 | flat | 1 AI agent + 1 seat included (+$20/mo each); 250 conversations/month; extra $15 per 1,000 | Source |
| Professional | $200 | $167 | flat | 2 AI agents + 3 seats included (+$30/mo each); 2,000 conversations/month; Zendesk/Freshdesk; API & webhooks | Source |
| Enterprise | Not listed | Not listed | flat | Contact sales; custom AI agents and seats; SSO; SLA | Source |
"Not listed" means the official page shows no list price for that billing period (often contact sales). We never fill gaps from third-party sites.
Overview
The agents are designed to answer only when confident, pass ambiguous or sensitive chats to a person with the full transcript, and decline questions outside their knowledge instead of improvising. Live chat, ticketing, campaign messaging and a voice agent sit in the same workspace, and teams can choose among several underlying language models. Higher tiers connect to Zendesk, Freshdesk and analytics tools, add AI summaries and agent-assist suggestions, and open APIs and webhooks for custom flows; Enterprise adds Salesforce and HubSpot integrations, SSO and SLA-backed support. All plans start with a long free trial without a card. Limitation: each plan caps monthly conversations, AI agents and seats, so a busy season or a larger team quickly adds charges, and voice minutes are metered separately from chat usage.
Key features
- AI agents with confidence-based human handoff
- Omnichannel deployment across web, apps, WhatsApp and email
- Zendesk and Freshdesk sync, AI summaries and agent assist
Limitations
No permanent free plan (30-day trial). Starter: 1 AI agent, 1 seat, 250 conversations/month; extra agents, seats and conversations are paid add-ons. Voice AI billed per minute. CRM integrations and SSO on Enterprise.